Cancellation and Refund Policy
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Cancellation Policy:
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Once an order is confirmed, it cannot be canceled or modified. We request you to double-check your order before making the payment.
Refund Policy:
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As we deal with perishable goods, we do not offer refunds or returns for any products sold. However, if you receive a damaged or defective product, please contact us within 24 hours of delivery, and we will try to resolve the issue or provide a replacement if applicable.
In case of exceptional circumstances like natural calamities or unforeseen incidents, we reserve the right to cancel or delay the delivery of orders. We will notify the customers of such events and provide an estimated time for delivery.
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At The Farm Box, we take great care in harvesting and packing our mangoes to ensure they reach you in the best possible condition. We appreciate your understanding of our policy and strive to provide you with the highest quality products and services. If you have any questions or concerns, please feel free to contact us through our website, email, or phone.
Return & Exchange Policy
Exchange Policy:
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We do not offer exchanges for any products sold. We take great care in harvesting and packing our mangoes to ensure they reach you in the best possible condition. If you receive a damaged or defective product, please contact us within 24 hours of delivery, and we will try to resolve the issue or provide a replacement if applicable.